Expanding Marketshare at a Main Street Clinic
The Challenge
The hospital was facing escalating financial strain. A shifting payer mix eroded margins, while denials spiked and cash flow became unpredictable. The small revenue cycle team was stretched thin—managing repetitive manual tasks while trying to keep up with compliance demands.
Leadership needed immediate financial improvement paired with a sustainable operational plan—one that would improve stability without overwhelming staff or disrupting patient care.
What We Did
Redesigned Coding & Billing Workflows to reduce DNFB
Launched a Denials Management Program with root-cause prevention
Executed Aged A/R Campaigns to accelerate cash
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The Results
- +[X%] Net Cash Increase
- -[Y%] Claim Denials
- DNFB Reduced by [Z] Days
- [N] FTEs Retained & Re-Focused
- Days in AR Reduced by [D]
- Cost to Collect Reduced to [C%]
How the Change Stuck
- 30/60/90-day post-implementation coaching
- SOPs for all redesigned workflows
- Governance cadence with leadership
- Performance dashboards with clear accountability
The Cosyn Partners team didn’t just give us a plan—they worked alongside us until it was done. Our finances and team are in a stronger position than we’ve seen in years.
Partner With Experienced Operators
Our team brings hands-on operator expertise and tailored solutions to stabilize finances, modernize workflows, and keep care local.